Keeping the call-outs at bay
16 March 2020
Keely Portway looks at regular maintenance practices that can help laser users ensure maximum uptime of their system
Maintenance
Asking more from after-sales service
25 November 2019
At ICALEO 2019, Dr Ruth Sahler, COO at Perfect Lens, highlighted how the current customer service offerings of laser suppliers leave a lot to be desired
The cost of downtime versus the cost of a new part – are these the only options?
21 August 2019
Bradley McBain, managing director of MBA Engineering, explains how the refurbishment of cutting heads can provide an economical alternative to buying replacement parts
Autumn 2019 digital edition
20 August 2019
New aftersales organisation for Luxinar
12 August 2019
Luxinar has established new, and strengthened existing, overseas offices and technical support since it became an independent company in 2018. Luxinar now has regional offices in Germany, Italy, China and South Korea. As such, the aftersales organisation has been restructured to further strengthen and align the aftersales support activities within the business as a whole.
